A municipal communications decision
you can explain in a board meeting.
Most of what a board approves is judged twice. Once on the cost, and once when somebody asks who authorized it. This page is written for both.
One workspace.
The same people in charge.
- Municiply drafts municipal posts from the village’s own calendar and photographs, and publishes to the channels the village has connected once a staff member approves.
- The Virtual Agent answers resident questions from sources village staff confirm.
- Approval authority stays with the staff the village already trusts with it. The system does not create a new decision-maker. Four roles decide who may draft, who may approve and who may change settings, enforced on the server rather than by hiding a button — the detail is on Trust & Control.
The public record,
kept on purpose.
A social media post is a municipal communication. When one is edited or taken down, the version residents actually saw is the version that matters later.
- Published content is copied into an archive the application never edits or deletes.
- When something happened and when it was captured are recorded as two separate facts.
- Coverage is reported as a share of publication events, not as a bare total, so a gap is visible rather than hidden.
Questions worth asking.
Including of us.
Who can publish, and who can only draft?
Ask to see the permission screen rather than a description of it. The answer should be visible in the product in under a minute, and it should match what this site says.
If a post is deleted, what survives?
Ask what the archive holds, who can read it, and how it is exported if the village ever changes vendors.
What happens when the agent does not know?
The acceptable answer is that it says so and points to an office. Ask to see it fail on purpose.
One page for
the board packet.
A monthly report with its period stated on it, the channels behind the totals, and the questions residents could not get answered. Figures are counted, never estimated, and a measure that is unavailable says so rather than reading as a zero.
What stays on the village.
And what stays with a vendor.
- Municiply does not provide on-site photography, videography or drone work. A village that buys that today still needs it.
- Municiply publishes what the village approves: no social post goes out that a person with approval authority has not approved. The Virtual Agent is the deliberate exception — it answers residents on its own, inside the subjects and sources your staff set for it, and your staff can change its wording or pause it. Nobody approves each individual answer.
- Facts, wording and public information remain the responsibility of the people accountable for them.