Clarify leaf collection details.
The schedule post drew 184 clicks, while 18 Agent questions lacked answers. Add missed-pickup and late-setout rules, then share a reminder.
184 link clicks · 18 unanswered questionsMONTHLY COMMUNITY REPORTING
Good work.
A clearer
monthly report.
Your updates. Your community’s response. Your next step. Bring the month together in a report your mayor and board can actually use.
A clear monthly view. A useful conversation.
THE MONTH, AT A GLANCE
Maple Glen, Illinois Illustrative sample
FROM NUMBERS TO UNDERSTANDING
The story behind
the month.
Follow one village’s updates, resident questions, and priorities. See how a few useful numbers become a clearer next step.
Village of Maple GlenIllinois · October 2026Fictional village. All figures are simulated. September comparisons are included where available.
01 / COMMUNITY UPDATES
One update. More places to find it.
30 distinct local updates became 90 publications across four channels in this sample.
Local updates3028 in September
Channel publications90Across four channels
Clicks to useful information640↑ 28% vs. September · Facebook + Instagram
| Channel | Publications | Content views | Interactions | Link clicks |
|---|---|---|---|---|
| 30 | 18,600 | 824 | 486 | |
| 28 | 9,800 | 424 | 154 | |
| Nextdoor | 24 | Unavailable | Unavailable | Unavailable |
| Google Business Profile | 8 | Unavailable | Unavailable | Unavailable |
Views can include repeat viewing and are not unique residents. Measured views, interactions and clicks in this sample cover Facebook and Instagram only. Monthly totals are not adjusted for the different number of days.
02 / RESIDENT QUESTIONS
Listen to what keeps coming up.
Virtual Agent questions reveal the everyday information residents are trying to find.
Conversations262217 in September
Questions received318264 in September
Could not answer32Information to add or clarify
The sample contains 286 generated answers. An answer generated is not a verified resolution. Agent reporting applies when that service and its activity data are available.
03 / NEXT MONTH’S PRIORITIES
A few numbers. A practical next step.
The report gives the team a starting point for its next planning conversation.
Keep event details one click away.
Harvest on Main Street drew 96 clicks. Give the next event the same clear date, location, and direct link to village information.
96 clicks to event informationComplete the remaining answers.
Add permit document checklists and holiday office hours to approved sources. Those topics account for the other 14 unanswered questions.
9 permit questions · 5 office-hours questionsIllustrative findings from the sample PDF. Clicks show interest in information; they do not prove event attendance, completed applications, or service outcomes.
Two pages. One view of the month.
This sample illustrates the reporting format, including channels Municiply does not publish to yet. Today that is Facebook; Instagram is in development, and Google Business Profile and Nextdoor are planned. Live measures depend on connected channels and available data. See current availability ↗
FOR THE PEOPLE MAKING DECISIONS
Ready for
the next
board meeting.
Give the clerk, mayor, and board a shared view of the work. A concise monthly report makes room for the conversation that follows.
- 01
Start with the month.
Give the numbers a clear reporting period and compare completed months when the data allows.
- 02
Keep the context.
See the channels, topics, and information gaps behind the totals.
- 03
Bring it to the table.
Use a printable monthly view for your board packet and planning conversation.
WHAT A USEFUL REPORT CAN SHOW
The right details.
A clearer direction.
Available information, organized around the questions a municipal team actually asks.
Updates & publication
Distinct local updates, publications by channel, and publishing status.
Visibility & engagement
Available views, reactions, comments, shares, and saves—with the channel attached.
Clicks to village information
Measured clicks to schedules, event details, forms, and useful local information.
Audience growth
Follower changes by channel, where the connected platform supplies them.
Resident questions
Agent conversations, common topics, and questions that need better source information.
Practical next steps
A short set of findings that helps your team decide what to clarify or share next.
Clear about what the numbers mean. Missing data is shown as unavailable. Repeat views are not unique residents. Generated answers are not verified resolutions.
A FEW GOOD QUESTIONS
Useful context.
Clear answers.
Can we download a sample report?
Yes. The two-page Maple Glen PDF is included on this page. Maple Glen, Illinois is fictional and every figure is simulated. It shows the proposed report format, not results from a real customer.
Download sample PDF ↗Will every channel show the same metrics?
No. Platforms supply different data and require their own supported connections. Reports should make that coverage visible. Unavailable information is shown as unavailable, rather than being treated as zero.
Do we need the Virtual Agent?
The social reporting story stands on its own. Resident-question reporting applies when the Virtual Agent is part of your setup and its activity data is available.
Does the report tell us how many residents we reached?
Platform views and reach have different definitions. One person can view several updates or use more than one network. The report keeps those measures in context and does not label a combined total as unique residents reached.
Can we use it in a board packet?
The monthly report has a printable view. Your team can print it or save that view as a PDF for a board packet. The sample download shows the intended two-page presentation; confirm the current report layout and available measures during a demo.
YOUR TEAM. YOUR WORK. YOUR COMMUNITY.
See the work.
Know what’s next.
Bring one busy month. We’ll walk through the reporting view
and the information available for your community.