A Virtual Agent for resident questions.
A little more time for everyone.
Help residents find the information your municipality publishes, on the website they already use. Your staff controls the sources and subjects.
Life doesn’t stop at Village Hall’s closing time.
Make routine information easier to find, whenever the question comes up.
Real lifestyle photography · Resume Genius / Unsplash · Photography & sources
Helpful on the outside.
Accountable behind the scenes.
Manage topics, source information, and pause controls from the same workspace.
The answer starts
with your information.
These are intended use cases, based on the information your municipality provides and maintains.
Pickup guidance needs the resident’s collection zone, the official set-out rules, and any holiday changes.
Answers should reflect the current municipal notice and the resident’s applicable route or zone.
Help residents find confirmed events, their details, and links to the official listing.
Point people to the published meeting calendar and the agenda when available.
Use maintained office hours and current closure notices, including holiday exceptions.
Examples are illustrative. No local schedule is connected in this page preview. Missing information should lead to a source link or the appropriate office, not an invented answer.
Choose what it can answer.
Start with the routine subjects residents ask about most. Keep sensitive questions and official decisions with the appropriate staff.
Keep the sources current.
Maintain municipal pages, forms, hours, and notices. Answers are only as useful as the local information behind them.
Stay in control.
Review the subjects and wording. Pause the assistant when necessary and direct residents to a person when the information is not published.
Your community.
A question away.
Explore the proposed voice experience for Alexa and Siri, with Android access planned for the future.
Planned. No voice experience is built or live.
A few things
worth knowing.
Is this a replacement for staff?
No. It is intended to help with routine information and source links. Staff remains responsible for exceptions, decisions, and the municipality’s official information.
Does it work with our current website?
Virtual Agent is designed as an addition to the website you already have. Installation and local source setup are required; we will review your website during the demo.
Can it answer collection questions for every resident?
Only when the relevant rules, collection zones, and holiday changes are provided and kept current. A general town-wide schedule is not enough for an address-specific answer.
Is voice access already live?
The separate voice page clearly labels Alexa and Siri as planned where installation links and village setup have not been verified. Android is coming soon.
Make the everyday questions a little easier.
Show us the questions your staff answers most often. We’ll walk through how the right sources could help.